This course provides the student with a substantial foundation to take the industry standard test to become a certified computer technician. Many employers in the computer service industry desire this certification and holders of this certification generally command higher salaries. A+ certification shows competency in troubleshooting problems in both hardware and software. This course complements the computer hardware course also offered, but is primary aimed at preparing the student for the A+ certification tests.
The course and the actual A+ certification tests are now broken down into four major groups. These are the central “essentials” test, and four optional tests of which each targets specific job types. These tests are 220-601 (IT technician), 220-603 (help desk technician), an 220-604 (depot technician).
In general the course will provide instruction on the actual test but also
focus on hands on training. The current hardware component covers hardware
configuration, troubleshooting, safety issues, motherboard and processors,
printers, portable systems, and basic networking. The software component covers
Windows 9x, 2000, XP, and
Instructor: Glenn Gross